Customer Testimonials

Below are just a few of the comments that we have had from our customers in recent months from both our trade and retail customers.

Many thanks for the delivetry of our plant - a very nice specimen in perfect condition. We are so please with it, we shall be ordering another one today.

 

From a customer ordering though the website. 

Tree arrived safe, sound and on time.

I was very impressed by the packaging. The tree was in perfect nick.

Thanks


From a customer ordering though the website. 
A quick note to say how pleased I am with the order of Berberis Darwinii, lovely plants, all arrived very quickly and in very good sound packaging.
Thank you.  
M Brown

From a customer ordering though the website. 

The tree arrived with no problems. 
May I say I am very pleased with the service and help you have provided. The Cedarus was very well protected and wrapped too. I will definitely be contacting you for more trees/plants in the future.
 
Mike


From a customer ordering though the website. 

We just wish to thank you for your excellent service regarding our recent order for an Oak Tree to be sent to Hockerton in Nottinghamshire. We visited the recipients over last weekend and viewed the tree which came up to all our expectations. The recipients are also truly delighted and are carefully finding an appropriate spot as it is something you cannot re-site after a hundred years!!!
Danny once again many thanks.

Desmond & Joan



From a customer calling in person to the nursery.

I just wanted to say thanks for the latest delivery. The quality of the plants was superlative and a real testament to your trouble and care.
 
E Winterbotham

From a customer buying online from this website:

Hi,
 
Everything arrived Friday as promised. Many thanks for expediting the delivery, the plants are now safely in the ground for winter.
 
The nectarine looks a really good specimen and the packaging  was excellent.
Many thanks

Graham 

From a retail customer calling in peson to the nursery:

Having been impressed with the quality of hedging and soft fruit purchased from Botanica in recent years, it was our first port of call when an unfamiliar decision was required.
 
Excellent advice was received when shown a plan and photograph of the area to be screened, and equally excellent plants were delivered. The entire exercise was conducted by e-mail with photographs to show the specimens selected, so we knew precisely what would be delivered. Which was accompanied by a further instalment of helpful advice.
 
We are delighted with the result.  Thank you both.
 
Shane and Pamela



From Rachel Cox of Floras Fireworks a Professional Garden Designs and Tree Surgery Company.

We are a local landscape business who has been buying from Botanica for several years. I can highly recommend them and wouldn’t buy from anywhere else.
Danny is excellent especially in dealing with our specific and challenging requirements. All of our dealings are conducted on-line and on the phone, he is always incredibly helpful, calls back as promised, send photos and always organises a speedy and convenient delivery to suit us, excellent service!



From Claire - A retail customer buying hedging online.

"I wanted to let you know how impressed I was with the trees I bought from you. The customer service and packaging were both excellent and the trees look very good and some are larger than specified which was an unexpected bonus. I was very pleased with the price too and would certainly buy from you again and recommend you to friends."



From Karen - A retail customer buying bare root roses.
 
"The roses arrived safely this afternoon. Many thanks for such prompt service.”



From Val - A retail customer buying pot grown shrubs online.

“Order arrived in excellent condition this morning about 10 a m. Thank you. The plants look really good, well done. “
 



From John Esling of Hedgery, a trade customer specialising in hedge laying and planting

"Botanica offers a huge range of well tended and healthy plants. I have been using their plants regularly for many years and have always been very pleased with its quality. The new website is informative, comprehensive and easy to use and Danny is always helpful and friendly.


From Chris - A retail customer buying plants online.

"Just to let you know, and to confirm, that I have successully received the plant order, as ordered (I have checked). I do apologise for the delay in letting you know.   With Sincere Thanks to you and colleagues for all your help in this regard!"


From John, Laindon Common Conservator

The Botanica Team:-
Many thanks for the plants.
They arrived very quickly and safely.
Nicely packed for protection during their transit.
We have planted them all in a grove facing south to catch the sun and to attract a host of butterflies etc.


From Lesley - A Retail customer buying a tree online online 

Tree has just turned up, beautifully packaged, thank you. Not used to packaging being quite this good!